Work orders, run on a platform you build yourself.
Collecta is a no-code operations platform for managing work orders end to end. You build a Work Orders module with the exact fields your shop floor needs, automate assignment and escalation, and let a Claude-powered AI agent triage, prioritize and summarize the backlog. Everything is multi-tenant, permission-aware and audited.
Why work orders is hard today
Work orders live in spreadsheets, email threads and whiteboards, so nobody knows what is open, who owns it, or what is overdue. Status changes are manual, escalations slip, and management has no real-time view of throughput or backlog.
Modules, automation & AI — working together.
Build the data model, automate the busywork, and reason over it all with the AI agent.
Build a Work Orders module from 17 field types — status, priority, assignee (relation), due date, auto-incrementing WO numbers (WO-0001), and formula fields for age and SLA breach.
Add status workflows with role-gated transitions (open → in progress → on hold → done) so only the right roles can move a work order forward, with optional required comments on each transition.
Wire automations: when a work order is created with priority = critical, auto-assign to the on-call technician, notify the line lead, and start an escalation timer if it is not acknowledged within 30 minutes.
Ask the Claude AI agent to triage the open backlog, flag work orders likely to miss SLA, and draft a shift-handover summary — it reads your live records through 35 tools and explains its reasoning.
What you get with Collecta.
Questions about work orders.
See work orders running on your data.
Book a demo and we'll build the module, wire an automation, and run the AI agent on your own work orders workflow.